Terms of Service

These Terms govern your use of APNTIQ. By creating an account or using the service, you agree to these Terms. If you do not agree, do not use APNTIQ.

1. Accounts

Business accounts may create services, availability, and a public booking page. Customer accounts (or guests) may book appointments. You must be 13 or older and provide accurate information. You are responsible for your account credentials and activity.

2. Appointments, Cancellations & Deposits

Businesses set their services, prices, and deposit requirements. Customers book based on available time slots. A booking is confirmed once availability is verified and any required deposit or payment is processed. Businesses may set cancellation and rescheduling policies, including deposit forfeiture for late cancellations or no-shows.

3. Payments & Refunds

Customer-to-business payments are processed by Stripe. APNTIQ does not store card numbers. Refunds are issued at the business's discretion consistent with its stated policy and applicable law. Subscription fees for the APNTIQ platform are addressed below.

4. Subscriptions & Platform Fees

APNTIQ offers Free, Pro ($9.99/month), and Business ($19.99/month) plans. On the web, platform subscriptions are billed through Stripe. On iOS and Android, platform subscriptions are billed through Apple's App Store or Google Play, per their terms. Plans auto-renew unless cancelled. You can view, upgrade, downgrade, or cancel anytime in Settings → Subscription. Cancellation stops future renewals; the current period remains active.

5. Acceptable Use

You will not misuse the service, attempt to access data you are not authorized to access, interfere with security, or use APNTIQ for unlawful or fraudulent purposes. Automated scraping is prohibited.

6. User-Generated Content & Reviews

Customers may leave reviews. Reviews must be honest and based on genuine experiences. We do not allow fake reviews or reviews incentivized by rewards. Businesses may report inappropriate content; we may remove content that violates these Terms and may block abusive users.

7. Business Responsibilities

Businesses are responsible for the accuracy of their services, availability, and pricing, and for honoring confirmed bookings and their stated cancellation/refund policies. Businesses must comply with applicable laws and licensing.

8. Customer Responsibilities

Customers should arrive for confirmed appointments or cancel in advance. Customers are responsible for any deposits or payments agreed at booking.

9. Account Termination

You may delete your account at any time from Settings → Account or via our Account Deletion page. We may suspend or terminate accounts that violate these Terms.

10. Privacy

Our handling of personal data is described in our Privacy Policy.

11. Disclaimers

The service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free operation.

12. Limitation of Liability

To the maximum extent permitted by law, APNTIQ is not liable for indirect, incidental, or consequential damages, or for lost profits, arising from your use of the service.

13. Changes

We may update these Terms. Continued use after changes constitutes acceptance. Material changes will be communicated in-app or by email.

14. Contact

Questions? Visit our Support page.